Account Login

Welcome Back to Done11

Log in and pick up right where you left off — whether that's a PSL match already in play, a slots session on the go or your live casino table. Your PKR balance, active bets and VIP points are all waiting for you. The whole process takes seconds.

Instant Access
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Everything Waiting for You After Login

A done11 login gives you full access to your PKR balance, live betting markets, game history and all active promotions — exactly where you left them.

Live Cricket & PSL Betting

Your cricket and PSL betting markets are live the moment you log in. In-play odds update ball by ball, and your open bets are right there in your account history. During T20 tournaments, done11's live markets are some of the most active on the platform.

Your PKR Balance

See your current PKR balance, recent deposits and any pending withdrawals in one place. Depositing more via JazzCash or Easypaisa takes seconds. Withdrawal requests are processed to your registered payment method without any extra steps post-login.

VIP Points & Rewards

Check your current VIP tier, total points and what you need to reach the next level. All the points you earned from your last session are already credited. Higher tiers unlock better reload bonuses, faster withdrawals and dedicated support access.

Live Casino Tables

Jump straight into live roulette, baccarat or blackjack the moment you are logged in. Done11's live casino runs 24/7 with real dealers on camera. Your bet history from previous sessions is saved and visible in your account dashboard.

Slots & Casino Games

Hundreds of slots titles, jackpots and instant-win games are available immediately after login. Your favourite games are saved for easy access, and any bonus credits in your account apply automatically when you start a session.

Active Promotions & Offers

After logging in, check the Promotions section for any offers currently available on your account — reload bonuses, cricket betting promotions during PSL and seasonal cashback deals. Offers are tied to your account tier and activity level.

How Done11 Keeps Your Login Safe

Done11 handles your login and account data with multiple layers of security. Here is what is in place every time you sign in.

256-bit SSL Encryption

Every login request is encrypted in transit using industry-standard SSL/TLS. Look for the padlock icon in your browser address bar — it is always there on done11.win.

OTP Verification

For new device logins and sensitive account actions, done11 sends a one-time passcode to your registered Pakistani mobile number. This prevents unauthorised access even if someone gets hold of your password.

Biometric Login on App

The done11 app supports fingerprint and face ID login on compatible Android and iOS devices. No need to type your password every time — just a quick biometric check and you are in.

Hashed Passwords

Done11 never stores your password in plain text. It is hashed using a strong one-way algorithm, meaning even done11's internal team cannot see your actual password. Only you know it.

Automatic Session Timeout

If your done11 session has been inactive for a set period, you are automatically logged out to protect your account. This is especially useful on shared devices — even if you forget to sign out manually.

Getting the Most from Your Done11 Account

Logging in to done11 is designed to be quick and smooth, but there are a few habits worth building from the start to make sure your account stays secure and your gaming experience stays uninterrupted.

The most common reason players have login issues is a simple one — a forgotten password or a mobile number that has changed since registration. Done11's account recovery is straightforward: use the "Forgot Password" link on the login page and follow the OTP verification steps sent to your registered number or email. If your mobile number has changed since you registered, contact done11 support via live chat to update it safely.

Best Practices for Account Login

  • Use a unique password for your done11 account — do not reuse the same password from another platform or app.
  • Enable biometric login on the done11 app for the fastest, most secure way to sign in from your phone.
  • Always log out after using done11 on a shared or public device to prevent someone else accessing your PKR balance.
  • Keep your registered mobile number up to date — it is used for OTP verification and account recovery.
  • Do not share your password with anyone, including people claiming to be done11 support. Done11 staff will never ask for your password.
  • Download the official done11 app from the download page rather than third-party sources to ensure you have the genuine, up-to-date version.
Suspicious activity? If you notice a login from a device or location you do not recognise, change your password immediately and contact done11 live chat support. The team can review recent login activity and lock any unrecognised sessions.
Phishing warning: Done11 will never send you a link asking you to verify your password via SMS or email. If you receive a suspicious message claiming to be from done11, do not click any links and report it to support immediately.

Why Logging In Regularly Matters

Done11 is an active platform — cricket markets open and close with match schedules, promotions have time limits, and PSL special offers are available only during the tournament window. Players who log in regularly are in the best position to take advantage of offers before they expire and to keep their betting activity current.

Your done11 account also tracks your gaming history, which is something worth reviewing periodically. The transaction history shows every deposit, withdrawal and bet — useful for keeping track of how much you have spent over the month and whether you are sticking to your personal PKR budget. Done11's responsible gaming tools, including deposit limits and session reminders, are all accessible from within your account settings after login.

If you have not logged in for a while, your account is still there — done11 does not delete inactive accounts without prior notice. Simply sign in with your original credentials and everything will be as you left it. If you have forgotten which email or number you used to register, live chat support can help you locate and recover your account with identity verification.

Quick Access After Login

Once you are signed in, these are the sections most players head to first:

  • Bet section — current cricket, PSL, football and esports markets with live in-play options.
  • Deposit — top up your PKR balance via JazzCash, Easypaisa, Raast or bank transfer in seconds.
  • Live Casino — join an open live dealer table immediately for roulette, baccarat or blackjack.
  • Slots — browse the game library and pick up from your last session or try something new.
  • VIP Dashboard — check your points total, current tier and any tier-specific offers.
  • Promotions — view all current reload bonuses, cricket special offers and cashback deals available on your account.
Login Problems?

Forgotten your password or registered with a number you no longer use? Done11 support is available 24/7 via live chat. The team can verify your identity and restore access the same day.

Read the FAQ first
Faster on the App

The done11 app logs you in with fingerprint or face ID in under a second. No typing, no waiting. Available on Android and iOS.

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Login — Common Questions

The questions Pakistan players most often ask about logging in to done11, account access and password recovery.

Click "Forgot your password?" on the done11 login page. You will be asked to enter your registered mobile number or email address, and done11 will send a one-time passcode (OTP) to verify your identity. Once verified, you can set a new password and log in immediately. If you no longer have access to the registered number or email, contact done11's live chat support — they can verify your identity through other means and restore access the same day.

Yes. If you registered on done11 using your JazzCash or Easypaisa mobile number, you can use that same number to log in. Done11 also supports quick OTP-based login via your registered Pakistani mobile number as an alternative to entering your password manually — useful when you want to get in fast without remembering complex credentials.

Done11 temporarily locks accounts after several consecutive failed login attempts as a security measure to prevent brute-force attacks. The lock is automatic and lifts after a short cooling period, typically 15 to 30 minutes. If you are still locked out after waiting, use the "Forgot Password" recovery flow or contact done11 live chat support for immediate assistance. This is a standard security feature, not a punishment.

Yes. Tick "Keep me signed in on this device" when logging in and done11 will remember your session so you do not need to re-enter your credentials every time on that device. For even faster access, the done11 app supports biometric login — fingerprint or face ID — which signs you in within a second. Done11 recommends not using the "stay signed in" option on shared or public devices for your own security.

Change your password immediately from your account settings and then contact done11's live chat support. Describe the suspicious activity — device type, date and time if visible — and the support team can review recent session logs, terminate any active unrecognised sessions and help you secure your account. Done11 recommends also checking that your registered email account has not been compromised, as email access is used for account recovery.

Done11 does not automatically delete inactive accounts without prior notice to the registered email or mobile number. Your PKR balance, VIP points and account history should all be intact. Simply log in with your original credentials. If your password no longer works, use the recovery flow via the "Forgot Password" link. If a long period of inactivity has triggered any account review or verification request, done11 support will guide you through the process via live chat.

Your Bets, Balance and Bonuses Are Waiting

Log back in to done11 and get straight to the cricket markets, PSL bets, slots and live casino that are live right now. Your PKR balance, VIP points and any active promotions are all ready for you.

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